Privacy Policy

This policy explains what personal data GCTCG collects through gctcg.ae, why, and how it's handled. GCTCG is pre-launch, so no orders have been placed and no payment processing is active yet — this policy is published now so the practice is clear before that starts.

Who controls your data

The data controller for gctcg.ae is DWRK GAMES TRADING, trading as GCTCG. Questions about this policy can be sent via our contact page.

What we collect

Depending on how you use the site, we may collect:

  • Order data — name, delivery address, contact details, and order contents, once checkout is live
  • Account data — email address and order history, if you create an account
  • Newsletter data — your email address, if you sign up for updates or restock alerts
  • Analytics data — pages visited, device and browser type, and general location, collected automatically
  • Cookies — small files used to keep the store working (cart contents, session state) and to understand site usage

Why we collect it

We use this data to process and deliver orders, respond to enquiries, send updates you've opted into, keep the store secure, and understand how the site is used so we can improve it. We do not use your data to make automated decisions that have a legal or similarly significant effect on you.

Who we share it with

We share data only where needed to run the store:

  • Shopify, the e-commerce platform this store runs on, acts as a data processor for order, account, and store analytics data
  • A payment processor handles payment data once checkout is live; GCTCG does not store your full card details. The processor will be named here before checkout opens
  • A courier receives the delivery details needed to fulfil your order

We do not sell personal data to third parties.

How long we keep it

Order and account data is retained for as long as needed to fulfil orders, meet accounting and tax obligations, and handle any disputes or returns. Newsletter data is kept until you unsubscribe.

Your rights

Under the UAE's Personal Data Protection Law (Federal Decree-Law No. 45 of 2021, "PDPL"), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion where applicable, object to certain processing, and withdraw consent for marketing at any time. To exercise any of these rights, contact us via our contact page.

Cookies

You can control or disable cookies through your browser settings. Some cookies are required for core store functionality, such as keeping items in your cart, and disabling them may affect how the site works.

Changes to this policy

We may update this policy as the store moves from pre-launch to fully operational, particularly once payment processing and shipping are active. The current version always applies to your use of the site.